Privacy Notice

Last updated: 5 July 2026

Who we are

This website is operated by London Osteoporosis Clinic Ltd (“we”, “us”, “our”), a company registered in England and Wales. For the purposes of the UK GDPR and the Data Protection Act 2018, we are the controller of personal data collected through this website.

What data we collect

We may collect the following personal data:

  • Contact details you provide (name, email, organisation, role) when you get in touch or request access.
  • Information you submit through forms on this website.
  • Technical information such as IP address, browser type and pages visited, collected via standard server logs and analytics.

How we use your data

We use personal data to:

  • Respond to enquiries and provide the Capability Review™ platform.
  • Administer and improve the website.
  • Meet our legal, regulatory and contractual obligations.

Our lawful bases are: your consent, our legitimate interests in running the service, and compliance with legal obligations.

Sharing and storage

We share personal data only with trusted service providers acting on our instructions (for example, hosting and email providers), or where required by law. We store personal data within the UK or EEA wherever possible, and apply appropriate safeguards for any international transfers.

Retention

We keep personal data only for as long as necessary for the purposes described above, and then securely delete or anonymise it.

Your rights

Under UK GDPR you have rights to access, correct, delete, restrict or object to our use of your personal data, and to data portability. To exercise these rights, contact us using the details on our Contact page. You may also complain to the Information Commissioner’s Office (ICO) at ico.org.uk.

Changes to this notice

We may update this notice from time to time. Any changes will be posted on this page with an updated revision date.